You Asked, We Answered
FAQs
Do you offer worldwide shipping?
Yes, we provide global shipping to any corner of the world. We try to keep freight costs to a minimum by offering the following rates:
-Free shipping Australia wide for orders over $30.00. (Flat rate shipping fee for orders under $30 Australia wide).
-Flat rate shipping fee of $20 to orders in New Zealand.
-Flat rate shipping fee of $30 for orders throughout the rest of the world.
What are the available payment methods?
We accept payments for all major credit cards, or via PayPal directly through our online shopping cart.
For those who prefer direct bank transfers, please contact us, and we'll send you an invoice.
How can I track my order?
Once your order is placed we will send shipping updates via email. You can login to your account to track updates also.
Is my personal and payment information secure?
Please see our Privacy Policy
What is the return and exchange policy?
Please see our Exchange / Refund Policy
How will my products be sent?
Please see our Shipping Policy
I have more questions not answered here ?
Sure, please get in touch with us on our contact page and we'll get back to you.
Do you take wholesale orders with bulk purchase pricing ?
We sure do, for details, please get in touch with us on our Contact Page, and tell us about your store and order quantity, and when approved, you'll be able to bulk order with special pricing right on this website.